For agents
For agents

Health Claims

STEPS TO PROCESS YOUR HEALTH CLAIM

A. CASHLESS PAYMENT IN HOSPITAL NETWORK 

01

Go to Allianz Insurance Laos
hospital network and show
health insurance card

02

Hospital check health
insurance i system

03

Receive treatment and get
dischage from hospital
(if the treatment cost is 
higher than cover plan,
then pay for the extra)

04

Allianz Insurance Laos settle your claim
and pay for hospital

B. REIMBURSEMENT IN NON HOSPITAL NETWORK

01

Go to hospital and
receive treatment.

02

Pay for the treatment
cost to hospital.

03

Bring all the bills and necessary
documents doing with filled
claim form to Allianz Insurance Laos.

  •   Need documents :
    1. Original doctor's certificate
    2. Diagnostics.
    3. Hospital release certificate.
    4. ID card, passport or family registration book. 
    5. Other documents concerning the treatment.

04

Allianz Insurance Laos will settle your
claim and riemburse the cost to
you by cash or bank transfer.

Our services

One Stop Sales

A direct sale channel to provide all type of insurance services

See more

Online payment

Pay your insurance contract online via BCEL One and LDB TRUST to get immediate coverage

See more

One Stop Claims

Provide claims service for all insurance products.

See more

Electronic Insurance Policy

e-Policy is an electronic insurance contract on mobile. 

See more

Claims Tracking

Now you can search and follow up your claims status and payment online

See more
Follow Us On
Services & Contacts
Online Enquiry
Allianz Insurance Laos is ready by your side as the One Stop Service to provide accurate and fast information to all.
Call：1457 or (021) 21 5903
Online Enquiry
E-mail: agl@agl-allianz.com
Head Office
Allianz Insurance Laos
33 Lane Xang Avenue, Allianz Building
P. O. Box:  4223 Vientiane Capital, Lao PDR
Call: 1457 or +856 21 21 5903
24 hrs/7 Accident Helpline cal: 1456, (021) 222 222, (020) 5524 4222
Download App.
Download My Insurance App at:
For iOS
FOR ANDROID
Find our agents
Select where to find our agents near you:
OUR SALE CHANNELS