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Agency
Agency

Health Claims

STEPS TO PROCESS YOUR HEALTH CLAIM

A. CASHLESS PAYMENT IN HOSPITAL NETWORK 

01

Go to AGL hospital
network and show
health insurance card

02

Hospital check health
insurance i system

03

Receive treatment and get
dischage from hospital
(if the treatment cost is 
higher than cover plan,
then pay for the extra)

04

AGL settle your claim
and pay for hospital

B. REIMBURSEMENT IN NON HOSPITAL NETWORK

01

Go to hospital and
receive treatment.

02

Pay for the treatment
cost to hospital.

03

Bring all the bills and necessary
documents doing with filled
claim form to AGL.

  •   Need documents :
    1. Original doctor's certificate
    2. Diagnostics.
    3. Hospital release certificate.
    4. ID card, passport or family registration book. 
    5. Other documents concerning the treatment.

04

AGL will settle your claim
and riemburse the cost to
you by cash or bank transfer.

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Services & Contacts
AGL is ready by your side as the One Stop Service to provide accurate and fast information to all.
Call: 1457 or (021) 21 5903
Online Enquiry
E-mail: agl@agl-allianz.com
Download My Insurance App at:
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Allianz General Laos
33 Lane Xang Avenue, Allianz Building
P. O. Box:  4223 Vientiane Capital, Lao PDR
Call: 1457 or +856 21 21 5903
24 hrs/7 Accident Helpline cal: 1456, (021) 222 222, (020) 5524 4222
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